Generally the feedback was positive with the majority of respondents being satisfied or extremely satisfied with the service. Eighty-nine percent said our service was extremely or very useful and half the respondents were extremely likely to use us again. One worrying issue for us is 54% report they use other services. We aim to provide the best possible service. We are most concerned with customer satisfaction and are always interested in any queries, comments or suggestions so please feel free to contact us at the usual email address.
You can get the full report including our responses to comments by sending an email to our usual address; firstname.lastname@example.org and mark your email 'survey'.
Thank you once again for your contributions.